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Preactor takes a long time to launch

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Symptom
Preactor and the Command File Editor take a long time to start on a machine that is configured not to allow connections to the internet.

Cause
This problem occurs because Preactor has a certificate signature. When no certificate authority is available via the internet, the signature will take longer to verify.

Solution
Add the following as the last child element of the configuration element in the Preactor.exe.config file to disable revocation list checking for the application:

<runtime>
   <generatePublisherEvidence enabled="false"/>
</runtime>

The Preactor.exe.config can be found in the Preactor installation directory.

  • Copy the Preactor.exe.config elsewhere, as the file is copywrited.
  • Modify the content to include the above section and save it.
  • Delete/remove the old config file and copy the new one to the original location.

N.B.: If using Preactor 11.1 (or later) and the problem is not resolved by editing the Preactor.exe.config file, or by the certification link, check that the 'Flexlm License Manager' setting in the registry (HKEY_CURRENT_USER\Software) does not contain extraneous server locations - if it does, delete the key value.


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