Maximum number of concurrent users exceeded.

The following message is displayed when attempting to load Preactor:



There are a number of reasons why this message may occur, these include:-

• All available licences for the version of software are already in use. Close an instance of Preactor to free up a license.
• The Preactor.exe process is still running. Check Task Manager processes and End Task if necessary.
• The user currently logged on to the computer does not have read/write or modify permissions to the license site folder. Check the permissions on the license site folder.
• The hidden folders contained within the license site folder are set as read only or the current user does not have read/write or modify permissions to these folders. Check the permissions on these folders and make sure that any sub folders within the hidden folder also have the required permissions.

It may be prudent to create a group with relevant permissions for all users wishing to access a software License Site across a network.